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HP Launches Training Centre in Kenya

Lucy Kimani-Otuoma-HP ESSN Marketing Manager South and East Africa

Nairobi, March 17, 2011 – Integrated Solutions Provider, Hewlett Packard (HP) has opened a Training Centre aimed at enhancing knowledge on its products and services.

The centre will provide information and technology capabilities that will enable HP customers and partners to maximize the full potential of the company’s investments in technology.

Higher Education permanent secretary Prof. Chrispus Kiamba who presided over the launch said the training centre is a major step in actualizing the national Vision 2030 ICT development platform.

He said the ministry was out to improve quality assurance programs for all universities and was looking forward to partner with HP on the development of ICT skills in Higher Education.

HP’s strategic partnership with another ICT firm Quintica is set to create a key resource centre for strengthening capacity of current and future customers as well as business partners by developing and providing new training programs and solutions in East Africa. The program is also ideal for organizations as employees will improve their service quality, gain global recognition, and attain technical credibility amongst other advantages.

According to Franz Munnich, Technology Services Manager HP Southern and Eastern Africa, most customers and local experts who have  invested in HP products and services have felt the need to up skill their IT staff with the relevant skills for them to effectively manage their new technologies within their respective IT environments  thus the need for an easily accessible training centre that has  embraced Global training standards by ensuring that the training centre ad highly qualified trainers and adheres to a Global curricula

He emphasized that, “In our effort to skill our customers with the knowledge on our HP products and services, we realized that we need to bring a HP run training center to Kenya to make training more accessible to our customers and partners where they can gain the necessary skills and training needed in their daily operations in IT. 80% of downtimes is due to people and processes and we at HP want to address this by engaging in proactive training of IT resources.”

He also added that with limited budgets for new technology, the state of the art facility will be ideal in terms of productivity increase through better skills attained and while also minimizing n business risk with a team that is able to deliver results more cost effectively. He further noted that, the training will assist customers in their journey to becoming adaptive enterprises.

The training center will be beneficial for IT specialists and a first in the industry as HP will be able to offer virtual classrooms in addition to the traditional learning methodologies trainings are also tailored to address specific customer requirements and IT environments where simulations trainings are held.

The customers will also be able to get HP certification after training which was recently rebranded HP ExpertONE. The certificate provides IT Professionals with an opportunity to acquire and measure skill and knowledge against a recognized IT Industry benchmark. They will also be able to attain expertise on IT Service Management and End User Technical Training amongst a myriad of other courses.

Munnich reiterated that HP pride in the acquisition of a prime location, world class HP certified instructors, top of the art HP equipment that is readily accessible by each student during training. Also the students will be engaged in hands on labs where they can practice live simulations depicting their work environments in a bid to offer strategic consulting and planning to help maximize return on investment.

As the world’s largest technology company, HP creates new possibilities for technology to have meaningful impact on people, business, government and society. It also brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems.

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